Ahh, a different type of client woe for a change this morning..
This one serves as a warning to those budding photographers who think that because they’ve bought an SLR and a ‘JoeBloggsPhotography.com’ domain name they can call themselves a professional..
One of my former students is having some grief from a client who’s asking for images in certain formats etc. and it seems they have crossed wires about what had been expected/agreed upon/delivered. The client is now demanding a full set of raw files of every image from multiple shoots etc. in return for a fee that wouldn’t hire a pro much past breakfast. Naturally said former student is in quite a tiz about it all!
Putting it bluntly folks, if you don’t know the difference between dpi & resolution, or between a raw file and a jpeg, you’re in no position to be taking on paying clients!
As a professional, your client is paying you for your knowledge and experience. You’re rightly expected to know your craft and to deliver the goods to a high standard, on time and as to do so as seamlessly as possible. It’s down to you to understand the requirements, and to clarify anything well in advance before you take on the job.
If you subsequently find yourself well out of your depth and having to ask someone else how to do what you’re being paid for, it seems the wrong person is getting paid, eh?